Shipping & Delivery Policy
Phunti Masale™ products are manufactured and packed by Vaishnavi Agro Masale
(FSSAI License No.: 22725699000044)
and are dispatched from Ghaziabad, Uttar Pradesh, India.
Billing, order processing, and customer support are managed by VRS Advisory Services.
1. Shipping Coverage
- We currently ship across India.
- Orders are fulfilled through reputed and reliable courier partners, including:
- Delhivery
- Blue Dart
- India Post
- Courier partner selection may vary based on serviceability and delivery location.
2. Order Processing & Dispatch
- Orders are typically processed and dispatched within 1–2 working days after successful order confirmation.
- Dispatch timelines may be extended during:
- High-demand periods (festivals, sales)
- Unforeseen logistical disruptions
- Force majeure situations
3. Estimated Delivery Timeline
- Estimated delivery time is 4–8 working days from the date of dispatch.
- Delivery timelines may vary depending on:
- Customer location (metro, non-metro, remote areas)
- Courier partner operations
- Local regulations or weather conditions
Please note that delivery timelines are estimates and not guaranteed.
4. Order Tracking
- Once your order is dispatched, tracking details will be shared via SMS and/or email.
- Customers can track their shipment directly using the courier partner’s tracking link.
5. Shipping Charges
- Shipping charges, if applicable, are clearly displayed at checkout before payment.
- Promotional offers such as free shipping may be available on selected products or order values.
6. Delivery Responsibility
- Please ensure that delivery address details and contact information are accurate at the time of placing the order.
- Phunti Masale™ shall not be responsible for delays or non-delivery caused due to:
- Incorrect or incomplete address details
- Unavailability of the recipient at the delivery location
- Refusal to accept delivery
In such cases, re-shipping charges (if applicable) may be borne by the customer.
7. Support & Assistance
For shipping-related queries or assistance, please contact us at:
📧 support@phuntimasale.com